VOIP and 3CX
Modern business phone systems powered by 3CX and SIP trunking
Traditional phone systems are expensive and inflexible. Our VOIP / 3CX service replaces your legacy PBX with a modern, cloud-based phone system that works on any device — desk phone, mobile, or desktop app. 3CX delivers enterprise features at a fraction of the cost of traditional systems.
What's included
- 3CX deployment (cloud and on-premises)
- SIP trunk provisioning and number porting
- Mobile and desktop softphone apps
- Auto-attendant and IVR configuration
- Call queues and ring groups
- Call recording and reporting
- Microsoft Teams integration
- Ongoing management and support
Everything you need, nothing you don't
Designed to deliver measurable outcomes for your business.
3CX Deployment
We deploy 3CX in the cloud or on-premises, configured to your exact requirements — extensions, call flows, and integrations.
SIP Trunking
We provision SIP trunks from leading Australian carriers, porting your existing numbers and setting up new DIDs.
Mobile & Desktop Apps
3CX mobile and desktop apps let your team make and receive calls from anywhere — on their existing devices.
Auto-Attendant & IVR
Professional auto-attendant greetings and IVR menus route callers to the right department automatically.
Call Recording
Automatic call recording for compliance, training, and dispute resolution — stored securely and easily searchable.
Teams Integration
3CX integrates with Microsoft Teams, allowing Teams users to make and receive external calls through the 3CX platform.
How we get started
A simple, proven onboarding process to get you up and running fast.
Requirements
We document your call flows, extension requirements, and integration needs.
Provision
We set up 3CX, provision SIP trunks, and port your existing numbers.
Configure
We configure extensions, call queues, auto-attendant, and all required features.
Train & Support
User training and ongoing support ensure your team gets the most from 3CX.
Frequently asked questions
Can we keep our existing phone numbers?
Yes. We port your existing numbers to your new SIP trunks. Number porting typically takes 5-10 business days.
Do we need to buy new phones?
Not necessarily. 3CX supports a wide range of IP phones, and the mobile and desktop apps mean many users don't need a physical phone at all. We'll advise on the most cost-effective approach.
Is 3CX cloud or on-premises?
3CX can be deployed in the cloud (hosted by us or on your own cloud account) or on-premises on your own server. We'll recommend the best option based on your requirements.
How does VOIP call quality compare to traditional phones?
With a properly configured network and adequate internet bandwidth, VOIP call quality is equal to or better than traditional PSTN calls. We assess your network before deployment to ensure quality.
Related services
Ready to get started?
Talk to our team today. We'll assess your current environment and recommend the right solution for your business.